Support
Help for Gotcha Matcha users.
Contact Support
For bug reports, account and subscription questions, or general feedback, contact us by email.
support@otterspark.xyzWebsite: gotcha.otterspark.xyz
Common Questions
How do I restore purchases?
In the app, open Settings and use the restore purchase option. If restoration fails, email support with your App Store account region and app version.
Why is my subscription status unavailable?
This can happen due to network or App Store account issues. Try again on a stable connection, then contact support if the issue continues.
What should I include in a bug report?
Include your app version, device model, iOS version, timezone, and steps to reproduce. Screenshots help when available.